LMC Truck Reviews

They can read your address to you when you call to check on your order. Also still send order to the wrong state on your dime. I just want my cash returned!

Ordered a Dash from them and spent over $1000 in parts that’s just for the interior, currently I’m in the process of restoring a 82 k10, 75 c10 and a 73 blazer my money will go elsewhere even if I have to spend more. Unbelievable what they do at LMC even go against their own return policy, where it states “IF WE SHIP THE WRONG PART WE’LL REIMBURSE THE GROUND SHIPPING COST” even told me to go to FedEx. FedEx was going to charge me $110 to ship it back before doing so they told me to call LMC first before going through with it now that’s good customer service. I called LMC customer service and explained I ordered 81-87 dash and they sent me 73-78, I followed instruction and CHECKED “wrong part sent”. They refused to own up to it & said “you’ll still have to pay the shipping and we wont reimburse you due to you ordering the wrong part” I was in disbelief went I was told that and yet still want me to purchase another dash on top of that, Com’on man! LMC that’s very business like of you to screw over the consumer. Anyways just wanted to put in my 2cents about my bad experience with them there’s plenty of other classic car part suppliers.

Horrible customer service. I ordered a part on line and the wrong part came in. Since it was ordered online I have to pay for shipping to return it again. 40 dollars to recieve it and 40 dollars to return it. I wish I would of looked at the reviews before purchasing an item from LMC. By far the worst experience I have had with a business

I ordered the WRONG part. My fault. I sent it back with the packing slip. Ordered the right part. It came, It fit and I am happy. LMC credited my account about 10 days later. LMC Truck is good with me.

Delivery was a mess. ordered a windshield and other parts and they shot a small amount of foam into the bottom of the shipping box and left the other parts to just roll all over the box. the heaviest were bumper brackets, the driver stood the box on its end and should have been flat, then he put it on the ground and it all came crashing down... the windshield survived but the trim pieces that I ordered were badly bent. at this point the trim for the grille seems to be a loss. I called customer service and she said there was nothing they could do. now i have ordered another trim piece for 79.00 and 15.00 shipping--SUCKS!

Our restoration company has been purchasing from LMC since 2010. They have a good selection of truck parts, however their customer service has constantly declined. As a customer, all we ask for is that our vendors pack and ship the parts we need in a timely fashion. LMC has lost the capability of doing this. We placed our last order on December 14 2020. Today is January 11 2021 and we still have no parts. LMC shipped this order on Dec 17th but tracking shows it has never left the Kansas City Distribution Center. Now , this is not LMC's fault , but how they have handled this is a great concern. Their advice is to just keep waiting and it will eventually show up. They have elected thus far not to reship this order. We were told it would take at least 2 more days for them to get a duplicate order ready and was told the service would be no better. Well, that is not acceptable to us or our customer wanting his truck repaired in a timely matter. All calls to "customer service" have been fruitless and their employees are rude which we will not tolerate.

Bought cowl induction hood for 2002 1500 Silverado. Hood arrived in what looked like good shape. Had hood painted. Put hood on truck. Hood is bowed up in the middle from side to side. That’s when I noticed hood is not crimped good to bracing. Going to try to get it fixed. Learned the hard way you need to test fit before you paint. Order number W4364919.

I have done business with LMC TRUCKS in the past, most parts were ok sometimes, was listed as a dealer in 2005.I purchased thousands of dollars of parts in the past from them. In 2007 ordered complete molding set for 1989 F-150. In 2009 all silver section in center of moldings were discoloring. I looked at a 1990 F-150 had behind shop that has always been out side they looked better than what I had bought new for my restored 1989, always garage kept inside never in rain. In 2011 1989 truck got wrecked so I ordered a second set of moldings from LMC hoping they would be better I knew better than ask for warranty. In about two years not in weather or driven same problem. This is my problem I have with LMC now. Ordered a part for a customer of mine on line, it wouldnt fit there web site was wrong when ordering part. To make a long story shorter here, called four times over a week. Said it was all my fault no full refund, until last time I called and talked with Melissa. She went on there web site and tried to order same part I did and it gave her wrong part. She said agreed with me full refund was needed BUT she had to get a supervisor to do it gave me a new order # when I call back next day and anyone could help me.I checked next day and web site was corrected before I called back. NOT after talking to all supervisors no body knew what I was talking about. They refunded 94.67 on an order of 335.95 was all my fault they say. I gave them a chance to make it right four times, told them I would post every where about this they dont care ok ill let everybody that will let me if BBC post my complaint about LMC TRUCKS you can see more there.

I ordered a front bumper impact strip for my 1994 Chevy Silverado. The part didn't have the cutouts for the impact bumpers or the license plate holder, which required me to cut the holes and cutouts to work. This wasn't the worst part however. Once I had the cutouts done, I proceeded to installation. The OEM was well designed and only required the part to be pushed on and the plastic tabs would grab into the bumper slots and hold it in place. The two ends had threaded studs and nuts to hold in place. The one from LMC provided extremely cheap starlock washers that require a tool to hammer into place. How the hell are you supposed to do that from behind the bumper? Answer, you can't. Their crap product requires you to remove the bumper. Also, the two end studs are a different size than the ones in the middle and they don't provide the correct size starlock for those - and they aren't threaded either. This part is a total pile of garbage. I now have to try and find some self threading nuts so that I don't have to remove the entire bumper. What should have been a two hour job is already at five hours and I still have to hunt down the nuts. I will NEVER order anything from LMC Truck again. Also, they double-charged me when I ordered the part, requiring me to call to correct.

Good products. Just horrible customer service and forget about getting a package on time if they use FedEx smartphone high shipping cost poor service if you buy make sure lmc uses ups.

I ORDERED A TACH CONVERSION KIT FOR MY 1985 K10,FOLLOWED THE DIRECTIONS TO ASSEMBLE AND INSTALL. THE TACH DID NOT WORK AS WELL AS THE NEW FUEL GAUGE. CALLED LMC AND WAS INFORMED THEY DO NOT HAVE TECH HELP - REALLY.
FOUND THE REMEDY ON A FORUM SITE THAT CORRECTED THE PROBLEM.
THE ROOT CAUSE IS THERE INSTRUCTION SHEET IS INCORRECT.
HAVE SPENT A LOT OF MONET WITH LMC AND THIS WAS THE FIRST TIME TO HAVE ANY ISSUES, I CAN'T BELEIVE THEY DO NOT HAVE ANY CUSTOMER SUPPORT. DON'T KNOW IF I WILL EVER USE THEM AGAIN.

I ordered a left front brake hose for my 79 F150 4x4 super cab. The hose i received is for a 79 Bronco and 79 F150 standard cab. The two parts are not even remotely close, but when I called back I was subjected to a less than pleasant woman in customer service that told me, "sir, these are aftermarket parts and they will not kook identical to the original" ....long story short, after a month of screwing around while waiting to see if they can get the right part they are issuing me a refund....but not the 10 bucks for shipping, just the cost of the hose and tax. I guess that's the price I have to pay to remind me not to shop with these people. Never again!!! I thought that the company being named what it is, a person could call and order parts from people who know trucks. Apparently not.